Harbortouch
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Harbortouch Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Harbortouch has 1.1 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Hardware.
Cons: Almost everything, Customer service, Deceptive practices.Recent recommendations regarding this business are as follows: "Do not purchase with them. Anything other solution would be better", "Go somewhere where you are valued!", "STAY AWAY", "Stay away!", "Go with someone else".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Harbortouch has 1.1 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Hardware.
Cons: Almost everything, Customer service, Deceptive practices.Recent recommendations regarding this business are as follows: "Do not purchase with them. Anything other solution would be better", "Go somewhere where you are valued!", "STAY AWAY", "Stay away!", "Go with someone else".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Terrible service
- Customer service
Preferred solution: Full refund
User's recommendation: Do not purchase with them. Anything other solution would be better
Cape Girardeau, Missouri
Have not received shipment
User's recommendation: Go somewhere where you are valued!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancelling membership due to Store has Closed.
Preferred solution: Closed Business.
Saint Johns, Michigan
No accountability
User's recommendation: STAY AWAY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lawrence, Kansas
Try to get out of the contract!! Autorenewal!!
- Deceptive practices
Preferred solution: no longer do business with Harbortouch
User's recommendation: Stay away!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Pos systems down
Preferred solution: The POS systems working
New Orleans, Louisiana
Billing
User's recommendation: Go with someone else
THIEVES
- Almost everything
Preferred solution: My contract cancelled like it should have been 2 months ago when my obligation was satisfied, instead you avoided to honor our 30 cancellation request.
User's recommendation: AVOID AT ALL COSTS AVOID...AVOID...AVOID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Allentown, Pennsylvania
A Total Nightmare! Overcharges and Bogus Fees
- Hardware
- Excessive fees
Preferred solution: Full refund
West Chester, Pennsylvania
Dishonest merchants Services harbortouch
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hello Frankinlaw i am having similar issues, their rep as liers as well and i am trying to get their name get heard too. they are not trustee
The CEO's email address is Jared@***.com
I have heard Nothing good about this company
Not from employees to merchant
How can this company change name and state
Hide from court order , judgement and still be doing Buisness
My company had a three year contract with Harbortouch to provide a wireless satellite signal to one of their pos terminals in order for my company to accept credit and debit cards. Then after almost two years the signal suddenly disappeared. We could not get our terminal to function. My company was without the promised services for two months. Harbortouch alleged that the problem was “weather related.â€
During this period my company was in constant communication with Harbortouch in an attempt to resolve the week to non-existent signal problem. We were even provided a second swipe terminal to try to resolve the matter. Nothing worked.
It became obvious that the issue was not weather related, but more likely a change in Harbortouch’s hardware/satellite.
On October 16, 2012, my company requested an early cancellation of the contract between the parties. Harbortouch wrote to say that my company was obligated to pay certain agreed upon contractual fees associated with early termination.
My company argued that Harbortouch abrogated the subject contract, not my company, by and through its failure to provide the requested service. This was the singular basis for said contract.
Despite this, Harbortouch wrote to say that my company was obligated to pay certain agreed upon contractual fees associated with early termination. Harbortouch has continued billing my company for its services as if it was actually providing a service. Recently, Harbortouch began sending dunning letters, which threatened to ruin my company’s credit.
Stay away from these people, they are a nightmare!
Frankinstien much more scary then Frankinlaw..